SUMMARY
MLIS candidate with experience in data analysis, dashboard reporting, GIS/spatial data review, technical documentation, and information organization. Background includes SQL, Excel, Tableau, ArcGIS, metadata practices, quality-focused data review, and operational workflow coordination across technology, library, and service environments. Skilled at translating data and process information into clear reports, tracking tools, documentation, and recommendations that support decision-making, quality, privacy, and service delivery.
CORE SKILLS
SQL & Relational Databases Data Analysis & Visualization
GIS & Spatial Analysis Metadata & Information Organization
Project Coordination Technical Documentation
Operational Reporting Workflow Coordination
Data Quality Review Stakeholder Communication
Technologies: ArcGIS (ArcMap, ArcCatalog), SQL, Excel, Tableau, XML, XSLT, HTML/CSS, JavaScript, Microsoft Office Suite, Python (coursework), R (coursework)
EDUCATION
Master of Library & Information Science (MLIS) | University of Washington
Bachelor of Arts in Geography | Focus: Geographic Information Systems (GIS) | University of Washington
Minor in Global Health
RELEVANT EXPERIENCE
Apple Inc. | Austin, TX Sept 2019 – Sept 2020
Data Analyst
· Analyzed end-user Apple Maps issues and spatial feature data to determine whether requested map changes were accurate, necessary, and aligned with company quality standards.
· Completed map edits according to internal guidelines, supporting data accuracy and consistency across Apple Maps content.
· Built and maintained Tableau dashboards and reports to track project progress, summarize performance outcomes, and support visibility into team metrics.
· Presented project metrics in weekly meetings, helping project managers monitor progress and make data-informed decisions.
Allied Universal | Redmond, WA Mar 2021 – Feb 2023
Global Security Services
· Coordinated access-related workflows, badge requests, parking passes, event information, and daily reporting for a high-volume campus environment.
· Maintained a master spreadsheet tracking front-desk activity, access requests, parking passes, and other operational data to improve visibility and organization.
· Prepared daily operational reports and supported accurate handoff of time-sensitive information across service and operations teams.
· Trained new employees on customer service procedures, front-desk workflows, and access-clearance processes.
· Partnered with operations teams on critical access clearances, demonstrating attention to procedure, accuracy, and stakeholder communication.
Seattle Public Library - Central Library | Seattle, WA Jan 2025 – Mar 2025
Directed Field Work Intern, History, Travel & Maps Unit
· Supported research, reference, and program operations within a high-volume public service environment.
· Inventoried special collection materials and contributed to a retention strategy for the Legacy Travel Collection.
· Observed cataloging workflows and metadata creation practices, building familiarity with information organization standards in a public library system.
· Used specialized reference tools to support patron research, community learning, and equitable access to information.
Allen Library - University of Washington | Seattle, WA Sept 2017 – Jun 2019
Student Technician
· Assisted patrons with digital equipment selection, checkout, and troubleshooting while delivering responsive customer service.
· Maintained inventory of multimedia devices to support availability, organization, and proper function.
· Led quarterly data collection efforts for the Research Commons, demonstrating organization, accuracy, and project coordination.
PROJECTS
Burnout / Workload Analytics Project | University of Washington | 2026
Data Analysis Project
· Analyzed employee survey and workload data in Excel to identify patterns related to burnout, message volume, tenure, and perceptions of company direction.
· Built pivot tables, charts, and summary visuals to translate quantitative findings into clear insights.
· Synthesized findings into a concise team report connecting analysis to actionable recommendations for organizational improvement.
Public Computer Session Management - Privacy Project Charter | Seattle Public Library Central Branch | 2025
Project Charter
· Developed a project charter evaluating public computer session management practices, with a focus on reducing unnecessary data retention and improving privacy safeguards.
· Identified workflow and policy improvement opportunities related to session clearing, transparency, and patron data handling in a high-use public service environment.
· Framed recommendations by considering stakeholder roles, operational feasibility, staff communication, and patron impact.
Strategic Analysis for Tulane University Libraries | University of Washington | 2025
Strategic Analysis Project
· Contributed SWOT, SOAR, and PEST analysis for a management course project examining organizational strategy and operating environment.
· Synthesized findings into written recommendations and comparative analysis to support strategic planning discussions.
ADDITIONAL EXPERIENCE
Assistant Teacher | Nurture & Play Childcare | Seattle, WA Apr 2023 – Present
Substitute Teacher | Bright Horizons | Seattle, WA Apr 2016 – Sept 2019